Terms & Conditions
By using our site, you agree with the Terms and Conditions, which take effect immediately. Any reservation confirmed on this site means the full and complete acceptance of these Terms and Conditions.
Corfubylocals reserves the right to update or modify these Terms and Conditions at any time without prior notice. Your use of the Site following any such changes constitutes your agreement to follow and be bound by the modified Terms and Conditions of sale. For this reason, we encourage you to review these Terms and Conditions regularly.
Please note that the prices mentioned on this site are stated in Euros (€). Unless otherwise indicated, the prices include V.A.T. Prices vary according to the number of people per booking.
Our prices are subject to change without notice, written, electronic or otherwise. Prices do not include gratuities to licensed tour guides or licensed drivers. Please note that prices do not include, unless otherwise stated in each tour, Entrance Fees, Transportation, Lodging or Insurance of any kind. Corfubylocals has no control over Fluctuation of Entrance Fees.
Customers that have already made a purchase are not obliged to pay the difference in case of an increase in prices. Corfubylocals are not liable for refunding the difference in the case of price reduction.
All prices provided are on a per person basis unless otherwise stated.
Prices vary by tour and age, as shown on each tour separately.
Booking & Confirmation
Every customer is responsible for providing accurate information during the booking process. When a booking has been made through our website, customers will receive confirmation and voucher via email. This document must be saved as evidence of purchase and be presented on the day of the tour. Corfubylocals reserves the right to refuse service to any customer without a voucher.
Customers are advised to check the details of the booking and should inform Corfubylocals immediately of any errors. Changes may be made up to 48 hours after booking.
All tours booked through the website of Corfubylocals are paid for via Paypal. Upon receipt of the payment, Corfubylocals will issue a voucher and send it via a confirmation email. This confirmation email contains all the details of the purchase (reservation status, tax, tour name, time, number of people, description, meeting point, guide’s telephone number).
This voucher must be presented as proof of purchase on the day of the tour.
In case the voucher is lost, the customer must contact Corfubylocals and ask to be issued a new voucher.
No Hidden Charges or Processing Fees apply other than those charged to you by your financial institution. Please note that all payments are to be made in Euros (€).
Cancellation & Refund Policy
All cancellation requests should be made by sending an email to firstname.lastname@example.org and should include the reservation number, the name of the client, the selected tour, as well as the date. Cancellation emails are not considered valid until a representative of Corfubylocals confirms receipt of the same in writing. The date on which the cancellation request is received by Corfubylocals will determine the cancellation fees applicable.
Changing the date of a tour will incur no penalty, providing notification is accepted / valid at least 10 days prior to the scheduled tour. Other date can be arranged upon request.
Otherwise, our cancellation policy applies:
- Free cancellation: 10 days or more prior to start date of activity.
- 40% Cancellation Fee (60% reimbursement): between 6 to 9 days prior to date of activity.
- 100% Cancellation Fee (no reimbursement): 5 days or less prior to date of activity.
Cancellations made more than 10 calendar days before any of your tours or/ and services provided by Corfubylocals hereunder shall receive a Full Refund (minus the bank commission, if any) and will be under no further payment obligation.
Refunds will be returned within 20 days of the cancellation date.
Should Corfubylocals need to cancel a tour any payments will be fully refunded.
Participants should adhere to the time on their voucher. If a participant does not arrive on time, Corfubylocals will consider this a no-show, the tour will be canceled and no refund will be provided. It is recommended that you plan to arrive at least 10 minutes prior to the start of the tour.
VAT 24% and all legal taxes
Local Tour Guide
The guide will be responsible for all matters subject to the itinerary of the private group and will also be there to attend any special needs of the participants. On certain occasions, a second local guide will also be present.
Corfubylocals reserve the right, without penalty, to make changes in the published itinerary and/or to withdraw the program announced, whenever, in their judgment, conditions warrant, or if they deem it necessary for the comfort, convenience, or safety of tour participants. Dates, schedules, program details, and costs, although provided in good faith based on information available at the time of publication of the brochure or catalog, are subject to change and revision. All participants must ensure they are medically and physically fit for travel. Participants are required to advise the provider, in advance, of any physical, medical or other special needs that require accommodating.
The guide will give you the best advice possible to make your tour safe and enjoyable, both before and during the tour but you should take your own care when crossing roads and regarding the safe keeping of any goods or valuables you are carrying with you.
Corfubylocals reserve the right, without penalty, to decline to accept any person as a participant in a program or to require any participant to withdraw from the tour at any time if that individual’s participation poses a direct threat to health or safety. Furthermore, the participant is obliged at all times to strictly comply with the laws, customs, and foreign exchange and drug regulations of the country visited. For instance, please be advised that in order to Enter Greek Orthodox Churches or Monasteries Proper Attire is required.
Should the participant fail to comply with the above, or should the participant interfere with the well being of the group, then the tour leader may order the participant to leave the tour without recourse to any refund.
The participant fully and clearly understands that he/she may be consuming alcohol during the tour and he/she accepts full responsibility for his/her behavior, well being, and health throughout the tour, which may involve a variety of activities, unfamiliar locations, and modes of travel, including but not limited to: pedestrian travel on busy streets, cobblestone streets, public taxis, public buses, wine or beer tours, bars and bus stairs, walking through unfamiliar, narrow steep corridors, stairways and driveways.
Since Corfubylocals doesn’t own or manage hotels, carriers, restaurants, vehicles used as such we are not liable for the non-performance or improper performance of these thereof we have no responsibility for inconvenience, loss or damage, any cancellations caused by the proprietors or operators. Baggage and personal effects are at all times the sole responsibility of the participant. Corfubylocals will not accept liability for any loss or damage to baggage or any of the passenger’s belongings. Passengers should report any lost items to the Corfubylocals Guide who will assist in completing a lost property form that can be used for any insurance claim in this matter.
Corfubylocals does not provide Insurance of any kind whatsoever. It is your responsibility to have appropriate travel insurance. Although Corfubylocals and its representatives will always strive to ensure safe and enjoyable completion of its tours they cannot be held responsible for the personal safety of participants. Each participant shall be fully responsible for his/her personal health, medical needs and safety.
All matters arising are subject to the laws of the Hellenic Republic without regard to its conflict of law provisions.
Exclusion of Liability
The participant – client agrees at all times during the tour and any other service provided by Corfubylocals, to abide by and comply with any additional instructions given by the guide/leader and accepts that non-compliance may result in injury, death or permanent disability.
The participant is obliged to communicate any failure in the performance of a contract which he/she perceives on the spot to the supplier of the services concerned and to Corfubylocals in writing within 15 days.
The client is of legal age and is capable of entering into a contract, thereby agreeing to make any documents necessary to attest to their physical/mental fitness, thus allowing them to participate in the chosen service available. Corfubylocals reserves the right to request these documents for all clients if deemed necessary. For those clients who do not meet the aging restrictions stated in each service, Corfubylocals reserves the right to decline their participation from the tour without refund.
Corfubylocals, its affiliates, agents or assigns hereby reserve the Right to alter, at any time and at any place, any of its tours itinerary provided due to Weather Conditions, Force Demure, an Act of God, Labor Stoppages, Transportation Stoppages, Public Demonstrations, Security Concerns and for any other cause that could not have been reasonably anticipated or controlled by Corfubylocals, its affiliates, agents or assigns at the time of booking and reservation.
This clause is specifically intended to exclude liability for any of the reasons described above (the list is indicative only and non–exhaustive) that interrupt the expected course of events, that cannot have been reasonably anticipated or controlled at time of booking and reservation and prohibit Corfubylocals, its affiliates, agents or assigns from fulfilling any or all of its obligations hereunder for any reason whatsoever.
In such cases, Corfubylocals will make every possible effort to find appropriate, equivalent alternatives.
All our Tours will have a designated starting time and meeting point, which is exactly described in our website www.corfubylocals.com. Corfubylocals, its affiliates, agents or assigns will bear no responsibility whatsoever for the failure of a participant to meet at the designated Meeting Point or/and at the designated Start Time regardless of cause or circumstance. Moreover, in the event that a participant chooses to end a Tour or discontinue use of our Services after they have commenced for any reason whatsoever no Refund shall be given and Corfubylocals, and its affiliates, agents or assigns bear no further liability whatsoever.
All participants are solely responsible to carry valid identification with them at all times and Corfubylocals will not be held responsible for your failure to do so.
Corfubylocals, its affiliates, agents or assigns hereby bear NO RESPONSIBILITY or LIABILITY whatsoever for any disruption, delay or cancellation of any Flight, Motor Coach, Taxi, Car Service, Ferry, Passenger Cruise Ship, Yacht, Watercraft or Public Transportation Service or for the effect said disruption, delay or cancellation has on your Tours or any other Services we provide.
Those who choose to access this website do so at their own risk and on their own initiative and are responsible for compliance with all applicable local laws. These terms shall be governed by and construed in accordance with the Greek Government Laws. In the case of a dispute related to the interpretation, application, termination, or nullity of the present terms and conditions, only courts of competent jurisdiction pertaining to the locality of company headquarters (Corfu) will be considered for purposes of litigation. Using this website, you hereby submit to the jurisdiction of such courts for such purposes and waive any and all objections as to jurisdiction or venue in such courts.
Helicopter Tours & Transfers
Participants must be aged between 4-80 years old; under 18’s must be accompanied by an adult. All flights depend on weather conditions. Ability to reschedule flight at no extra cost in case of flight cancellation because of bad weather conditions. Reservations may be canceled due to weather conditions, so the merchant reserves the right to offer additional dates at no extra cost. In case of cancellation due to weather conditions or technical problems (inappropriate weather or business reasons), the flight is adjusted with more dates offered. (duration 6 months). Cancellation policy is required if the customer cancels a flight reservation. No refunds will be given in case of meteorological or technical cancellation. The pilot of the aircraft reserves the right to refuse each passenger if he believes there is a threat to the safety of the aircraft.